Unable to purchase Sith Eternal II Lightspeed Bundle after issue during payment

Hello there,

I was able to purchase the Sith Eternal I Lightspeed bundle on the webstore on 12/23/2024. Moments later, I attempted to purchase the Sith Eternal II Lightspeed bundle. I checked my paypal account. I was NOT changed for the Sith Eternal II Lightspeed bundle, which is good. However, the game thinks I have purchased it. The LSB is not showing up in my store on my Android device, the PC client or the webstore. Is there any way to fix this? I'm assuming each LSB has a purchase limit of 1 on it, instead of the game checking to see if I own the characters (I do not). I see (heh) that the game allows for gifting Sith Eternal II LSBs through the store. However, it seems I'm inelegible for the pack even tho' my characters are definitely not on the level awarded by the pack.

Can we do something to help a poop player enjoying his Sith Marauder ? Like reset the purchase on the pack ?

 Many thanks in advance.

Ally Code : 698-795-441