Cannot download nor install Sims 3 Store content

irishdragon7 Please try downloading your Store content in a new admin Windows account.  Make it local, as in, don't link it to your Microsoft account or any email address.  You'll be able to open the launcher and sign in without reinstalling anything.

Try one Store item at a time, and let me know whether some items work at first, or you have the issue with the first item you try.

Thank you for the reply. I have been able to download the store content by using your suggestion. Although, my computer added another EA folder, but I can move that. My question is if I should install the Sims 3 store content including worlds before I move the folder to where it is supposed to be, or after? I do not want to undo any progress I have made. 

irishdragon7  I would suggest installing everything while in the new Windows account, a few items at a time to make sure the content doesn't break.  Then move the folder to where you want it to be and add your saves and other user data to that.

I would also suggest keeping a backup copy of your folder with only the Store content present, so you can restore it later if your main user folder breaks.

Thank you so  much. I am working on things slowly. I am still occasionally getting multiple downloads of the same item even though I only hit download once, but I delete the duplicates. I also noticed that I can only download about 3 or 4 items in a row before the launcher freezes. I'm not sure if that is because I am running a 64-bit computer. Anyway, it is going slow, but I am making forward progress. I really appreciate your help and advice!!!!

irishdragon7  I'm glad to hear that.  The launcher is finicky in the best of times, and I always like to give it extra time to respond and reset or whatever it needs to do.

For the duplicates, many sets are part of multiple compilations, and some items are part of multiple sets, and Featured Look sets (Gentlemen's Lounge, Quaint Cottage, etc.) are specifically collections of items from other sets without anything new.  So if you're installing those, I would consider not doing so for the entire set, just the items you don't own in any other way.  Or you could keep deleting the duplicates as you find them if that's easier.

I am still having some issues with the downloads of the items. I am just going slowly, clearing my browser cache frequently and closing and opening the launcher frequently. It is just taking a long time. I wanted to at least give you an update and let you know that I truly appreciate your help with this. Thank you so much.