Can't login & Origin required after reinstall
I've been trying to get Sims 3 to work for the past two days now and I have no idea what else I should do.
I got myself a new PC (Windows 11) in November and installed Sims 3 among other apps and games back then but I've never tried it. This week I wanted to check something out in my old game save so I started the game. Everything seemed to be working fine except that a lot of stuff wasn't working because EPs were missing. I realised that the EA app said I only owned 2 EPs even though I had 8 installed. I thought maybe something went wrong and reinstalled it. I installed the missing EPs from my CDs while I did the rest from the EA app. Because installing from the CDs took A LOT of time I googled a bit and found out that clearing the cache from the EA app can sometimes help as well so I did that and it found all my EPs. So I reinstalled everything again from the EA app. All the stuff from my old game save was ok again as well.
But now I have other problems. Whenever I click on the shortcut for the Sims 3 I get an Error that Origin is required to play the game. If I start the game from the EA app I can start it but I can't login anymore. I don't get a "wrong email/password" message or anything like that, I just get redirected to login again. And I was able to login before I reinstalled everything. I already checked if I have special characters in my password which I don't. I've reinstalled the game and all the EPs several times but to no avail. I also deleted cache from Microsoft Edge because I read that the Launcher uses IE/Edge. I tried only installing the base game without any EPs but nope. I tried to use the Super Patch I found here but the Patch says it can't find the game (I tried running it from several locations). I may have tried even more but this is all I can remember right now.
I'm really at my wit's end right now so any help would be greatly appreciated.
Sheila55555 The EA App only barely works with Sims 3 overall, and the App is unreliable and difficult in general. So while I'm not sure why you can't open the game from the desktop shortcut, it's not surprising to me that you couldn't.
What you can try instead is double-clicking Sims3Launcher.exe or TS3.exe in the game's Bin folder, to see whether either one works better than the shortcut you already have. If one does, you can create a shortcut for that by right-clicking and selecting Send to > Desktop (shortcut). This is where to look:
D:\Games\The Sims 3\Game\Bin
For the launcher login, I don't know what to tell you except that it's also often cranky. The Store site is barely maintained and goes down often and without warning, but it always comes back online eventually. You may well have run into a limited outage, or something that wasn't an outage but blocked certain functions for at least some users. I've seen it happen a lot.