Exception Raised?
Hey people, I've tried looking on a whole bunch of forums, but no one has really come up with a solution, just more problems. Like a lot of the people that get the "exception raised 0x000000 do you wish to debug it?" message, I'm a mac user. I don't know if it's significant, but I have the disk, not the download. I'm really reluctant to uninstall and reinstall my game, because I did that once but i was really new to the game and accidentally deleted all my save games. I've heard that you can duplicate everthing in the sims 3 folder in documents, then rename it, then the next time you play, a new one will automatically generate, and then you put back all your stuff, and everything's all simpatico. Is this true? I've also come across a lot of outrage directed towards ea because they don't have a clue about how their game works with mac. I have a hard time believing that's true, but I wanted to put it out there. Anyway, is there anyway I can NOT lose the last 10-40 mins of work I put into the game? It happens randomly, not at the beginning, not as it closes, but just randomly. Sometimes when enetering create a sim, or build mode, or placing an item, or just having a sim do something. Random. And it's getting really, really irritating.
I DO NOT HAVE GENERATIONS. I only have the base game, and a whole bunch of cc that's obnoxious ot copy 🎂
Thanks so much!
There is no solution to this problem. EA does not acknowledge there is a problem, and game advisors will give you the wrong advice if you're on a Mac. Clearly you're skeptical, but you should try contacting a game advisor for yourself so you can experience it first hand. It's awful.
Here's some advice:
If you actually want to "play" the game as it's supposed to work, then get a PC or Bootcamp & Windows for your Mac. The game is not natively written for our systems (I have a mid-2009 Macbook Pro). As long as EA uses Cider, a "wrapper" for the game that enables Macs to play Windows games, it's going to crash with memory issues.
Do not follow EA game advisors' advice without taking into account that many times their advice is wrong for Mac users and can harm our systems. If EA's customer support tells you to open Activity Monitor and quit processes - DO NOT DO IT. Your Mac will freeze resulting in you needing to power it off using the Power button which can be harmful. This is the first "solution" they tell all Mac users to do. Just use common sense when it comes to their "advice."
Here are two good posts from the Sims 3 Mac forum that have a couple of useful "band-aids" to get the game to work temporarily:
-- http://forum.thesims3.com/jforum/posts/list/658546.page
-- http://forum.thesims3.com/jforum/posts/list/611723.pageTo contact EA go here: https://help.ea.com/contact-us
Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)
