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Anonymous's avatar
Anonymous
12 years ago
Approved

Fresh Install, crash on startup: "Sims3Launcher has stopped working" - Sims 3 Starter Pack

I redeemed The Sims 3 Starter Pack on Origin, and installed all 3 items in this order:

The Sims 3
Late Night
High-End Loft

After a successful installation of all three items, I cannot launch any of them. After I click "Play," I get a crash dialogue saying that "Sims3Launcher has stopped working."

I have tried to launch the games without the launcher, but still get the same error.

This is a brand new game and a clean installation. I do not have store content or custom content. I do not even have a Documents\ElectronicArts folder, because I have never launched the game. I have no cache to clear.

Absolutely ridiculous. A fresh installation is totally broken. Can anyone here offer any suggestions aside from "clear cache" and "go around the launcher?"

My specs:

CPU: i7-2630QM
Graphics: Nvidia GeForce 460M
RAM: 8 GB DDR3

OS: Windows 7 64-bit

pc
technical issues

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I also cannot post this on the Sims 3 forums, because I cannot make an account there. All 3 of the product codes listed in Origin, as well as the Starter Pack serial number I have from Humble Bundle are called "invalid" by the account registration process. EA really does not want me as their customer.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Thanks for the help, but as I mentioned, I still get the launcher error even when I run the game executables.

    Thankfully, I haven't had problems with the Humble Bundle. According to a thread on the official forums, games owned on Origin should automatically link to the official site profile once the game starts.

    But getting the game started is the problem for me. I uninstalled everything and then installed only the base game, but I'm still having the same problems. Any ideas?

    EDIT: These were the game versions that are installed by Origin. It seems there's lots of trouble related to patching, so I'm posting this just in case:

    Sims 3 = 1.42.130
    Late Night = 6.0.81
    High-End Loft = 3.0.38

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