Forum Discussion

New Novice

11 months ago

Sims 3 always stuck on second loading screen Macbook pro

My Sims 3 is always stuck on the second loading screen. I can hear the game behind but I can't play as the screen is incorrect. I tried everything from deleting and reinstalling the EA app/Sims 3 sev...

Hero+

10 months ago

camagatha I think it's worth reinstalling macOS. This doesn't need to delete your data—there's an option to preserve everything while simply replacing the OS files. Here's how:

https://support.apple.com/en-us/102655

Please try again to play in the new account. Clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game again, then play online, and if that doesn't work, offline.