sims 3 login keeps rejecting password

Hey @BlackfoxKitsune have you tried resetting your password to see what happens?

Darko

@BlackfoxKitsune  Internet Explorer is still present in Windows 10, even if Windows tries to redirect you to Edge.  Here's how to clear IE's cache:

https://kb.wisc.edu/page.php?id=15141

Even though you've changed your password, try changing it again to something that contains only letters and numbers, no special characters or accents, and then clear IE's cache again.  If that doesn't help either, open Documents\Electronic Arts\The Sims 3\Downloads and delete the file labeled [your email].bin.  This file can get corrupted and prevent the launcher from accepting your credentials.

As far as we know, there are no developers working on Sims 3 for Windows, and therefore no one to update the launcher.  Even if this doesn't get fixed before IE is officially retiredd next year, it will be possible to run Edge in IE mode for a while at least, so hopefully the game will still work properly.

yes and your website will not let me reset it! I've tried a few times now. also what the heck is wrong with your payment system? steam, xbox and SWTOR all coming up with payment errors as well lately. these bugs are your end this time EA not mine.  and like I've said in my first post, i can log in (see here logged in) main EA site can log in, Origin can log in my sims 3 log in is the same as my origin so yeah i know i have not forgotten my password, but yes i did still try to reset it as sometimes that helps things a little, but your own site will not let me do so, it comes up saying my password does not the criteria all the time, even when i'm VERY careful to make sure it does with the number caps small and special symbol it wants.

@EA_Darko  thanks for that link i'm going to have to contact that concerning other issues as well. there is something going down your side, you need to get the web hamsters to have a look at your site and systems.