Sims 3 packs not showing up in the Launcher and in-game
Sims 3 packs not showing up in the Launcher and in-game Only 8 out of my 20.
I cleaned the cache and reinstalled the EA app and the game but it doesn't help.
Forum Discussion
1 Reply
- EA_Solaire
Community Manager
Hi simbiotix
It sounds like these packs were removed from your account and you would need to repurchase in order to access and play. If you're not seeing an option in the EA app to purchase this pack, it may not be fully removed from your account.
This isn't something we can check on over the forums as we don't have access to your account information, but live support can check your entitlements for your packs and see what's happened. Please submit a new case on the site here so they can look into this- be sure you attach this forum conversation when you reach out there so the team has further information to reference.
