Yes, it starts perfectly if I remove it, but I've already taken everything down reinstalled everything literally two days ago. I did all that but I already started completely over and a few days later now I have to do all of it again? I have nothing from the last family and towns I'd been working on and no custom content or mods. How can my game get ruined?
Also, I tried to contact EA but it won't connect to chat now even though the transcript says it is. The case number is blank after I click chat and it never connects to a chat. I don't know what to do.
Ok, so I removed the folder from the Documents. I redownloaded everything from the store by going to the Downloads Dashboard and installing everything. Then I transferred the world that was missing back over and put the SavedSims and Saves back in and it worked!
