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summerannabella's avatar
11 years ago
Solved

Sims 3 won't play

I did exactly what this person did: http://answers.ea.com/t5/The-Sims-3/Sims-3-game-launcher-wont-update/td-p/900670

I downloaded the patch, after downloading the patch 
I got Sims 3 University Life to install..but now I can't even play it. I open the Sims 3 launcher, but after pressing play it won't play at all. Please help!

  • Many people with your cpu have the same issue: They can play the base game but not any expansions.

    The minimum requirements need at least a 2.4 ghz CPU or equivalent. You only have a AMD 1.0 ghz which is not an equivalent.

    I would try to get a refund for your expansion pack through a game advisor

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page

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