Forum Discussion
puzzlezaddict
3 months agoHero+
quartoy Please try in a new user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts, open the launcher to spawn a new one, and see whether you can install the world. If this doesn't help, delete the new folder, clear Edge's Internet Explorer-mode data (which the launcher uses even if you don't), and try again, this time with a different browser.
Separately, is your Steam base game code registered to your EA account? I know you own the game in the EA App, since your screenshot shows a 1.69 install, but some people have bought it twice, so I need to ask. Point is, if the Steam code isn't registered to your EA account, please use only the EA App install for now.
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