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SkyleeRae's avatar
SkyleeRae
New Novice
7 months ago

Store content won't show up in game

Ever since I switched from origin to the EA app I haven't been able to use my store content. I've tried uninstalling and reinstalling the game, downloading the content inside the game. I've tried just about everything I can. It shows that my content has downloaded but doesn't show up in the game. I've since stopped playing the game because I can't access the stuff I paid for. 

4 Replies

  • SkyleeRae's avatar
    SkyleeRae
    New Novice
    7 months ago

    So I tried doing this, but quickly ran into a problem. While trying to download the content I wasn't able to access the sims 3 store. I keep getting an error message error 403. When I try to login in game and download the items from there, my password isn't working. I know it's correct because I was able to login yesterday, nevertheless I tried to reset my password, but pressing that button in game brings you to an EA website with no directions, and pressing forgot password on the launcher pops up with another error code. 

  • SkyleeRae  Please try the Store site again now.  It's down sometimes but worked for me a minute ago.  If it still doesn't work for you, please try a different browser, and let me know whether the problem happens before or after you try to login.

  • So after a long while of not playing the game, I recently decided to try and get back into playing. when I Tried to load an world I got an error. So I decided to delete the old sims 3 folder and relaunch the game, which fixed the problem, and then I had access to all my store content again. There was something wrong in the file, and I know I've tried that before, but this time it decided to work. However, I think my main issue was onedrive. Every time I'd fix it onedrive would revert it back. So now I've disconnected onedrive and that seems to work XD

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