The Sims 3 Error Code 5002

I have the same issue too after installing Sims 3 with a Humble Bundle key. The weird thing is that it worked yesterday. Then I went to bed and today I get the message: "A required security module cannot be activated. This program cannot be executed (5002)."

How can we fix this? Help is appriciated.

Delete any file of the Sims 3 installed through origin by remove the installer and the program files folder of it.

After you finished, follow these easy steps:

Re-open Origin.

Log in to your account.

Start downloading only Sims 3!

Install it, then update it.

Download all other expansion and stuff packs and install them.

Open the Sims 3 by click Play in the Sims 3 game on Origin software, The launcher will be opened.

Click on the play symbol, start playing!

Thanks but that did not work. Now my save file is probably gone too. ☹️

I found a solution to my problem. 

The issue was the SecuRom + my mouse software! I have a TT Esports Black Element gaming mouse. All I had to do was to close the software to the mouse that was running in the background and it worked. God damn DRM... 

Omg thank you! I have a TT eSports gaming mouse as well! 

How do you close that software to the mouse, I have the same problem!

Can usually be found in your system tray where you can right-click on the icon and turn it off there.

Umbelievable, thank you!

I have the same software and having problems

And the solution worked for you too ?

@naponapo96