So, this issue just started happening. I never had this issue before but the Prism Art Studio is not showing up in my game. I just created new sims in the Monte Vista world and I wanted to add this lot there but its not showing up. When i go to the download section on my launcher, it says downloaded. I also have deleted and try to reinstall but still says downloaded. I have also repaired my game and nothing has changed. Please help.
nessatay2223 Have you uninstalled the lot through the launcher and also deleted the corresponding .Sims3Pack file in ...The Sims 3 > Downloads? If not, please do so, then download a fresh copy of the venue and try again to install it.
If this doesn't work, let me know how much of a burden it would be to reinstall all your Store content. Rebuilding your content is the most reliable approach, but there's a workaround if that would take too much time and effort.
puzzlezaddictI tried uninstalling and reinstalling, but it still doesn't show up in my downloads folder. I have a lot of store content, but if I reinstall all of my store content, will I lose my save? I have a family that I am playing with in one of the store content worlds.
nessatay2223 Reinstalling your Store content wouldn't affect your saves as long as you reinstalled everything AND you didn't load your save and save your progress with the Store stuff removed. The save is unaffected by what you do when it's not loaded.
If you're willing to reinstall all your Store stuff, here's how:
[Read First] Sims 3 Store guide | EA Forums - 11157679
If you'd like to try to avoid this hassle, there's a workaround. First, uninstall the venue through the launcher again. Rename or move the Sims 3 folder in Documents > Electronic Arts, and open the launcher to spawn a clean folder. Move the ccmerged.package from DCBackup inside your old Sims 3 folder to DCBackup in the new one. (As a side note, all the other files in DCBackup can be deleted.)
Download a fresh copy of the venue and install it, but nothing else, into the clean folder. Move the ccmerged file back to DCBackup inside the old Sims 3 folder. Additionally, move the file inside Library back to the old folder. This is the file for the lot itself.
Open DCCache inside your old Sims 3 folder and find the file that ends in .ebc and has the highest number. These files start with zero, so dcdb0.ebc through dcdb5.ebc or whatever. The files ending in .dbc are for custom content and don't count. Whatever the highest number is, you're going to rename the .dbc file in your new Sims 3 folder to one number higher, so dcdb6.ebc in the example above. Then move it to DCCache in the old Sims 3 folder, trash the new folder, and put the old one back.
If this doesn't work, you'll need to rebuild your Store content in a new folder, then transfer your existing content to that folder, as described in the link above.
puzzlezaddictit worked! Thank you so much! So if this happens with any other store content, is this what I do?
nessatay2223 Yes, you can take either approach. The second one is less reliable, as noted, but also faster, so it's always worth trying if you have a lot of Store stuff.
I would also suggest making a backup copy of your Sims 3 folder, as it stands now, in case you need it later. If this happens again, you can simply restore the backup and move your current saves and other data to it rather than having to rebuild from scratch or jump through hoops to get something working again.
I have a folder with no saves or other content I've made, just with all my installed Store stuff, and when I need it, I copy it to the Electronic Arts folder, then move whatever else I'm using to that folder. My content doesn't even break that often—I usually do this kind of thing when I'm building for some community event and don't want to introduce custom content to my creation(s). But it's nice to have this backup in general because you never know what might go wrong and when.
