Unable to sign into sims 3 account

dallymunoz21  Yes, the 64-bit version works fine in newer versions of macOS.  If you don't have the 64-bit version available, please see the accepted solution of this master thread:

Redeemed Sims 3 codes but wont download as says only available on windows? | EA Forums - 11143008

Does the sims 3 work on mac now? When I tried a few years ago it didn’t 

dallymunoz21  That may make a difference, but I'm not sure.  I haven't heard from anyone else using Shadow PC for Sims 3.  What you could do, which isn't definitive but at least suggestive, is install the game on your Mac and see whether you can sign in.  You'd only need to install the base game in order to test.

I’m using Shadow PC because I have a Mac, and Shadow PC is a complete virtual Windows computer. Does that make a difference?

dallymunoz21  Try signing in using a new admin Windows account.  Make it local, as in, don't link your Microsoft account or any email address.  You'll be able to open the game without reinstalling anything.  This will show whether the problem is limited to your main Windows account or is global.

i wanted to use simport

dallymunoz21  If your password contains special characters (for example & or !), please remove them.  If that doesn't help or isn't relevant, clear Edge's Internet Explorer-mode data, whether you use Edge or not.  Additionally, open Documents > Electronic Arts > The Sims 3 > Downloads and delete the file labeled [your email].bin.

If none of this helps, is there a reason you need to sign in?  Having an active login is mostly irrelevant; the only times it matters are when you want to earn badges, use Simport, or send gifts to friends.

yes, and i can sign in through my browser but not in-game 

dallymunoz21  To be clear, you're talking about signing into the website www.thesims3.com ?  What happens when you try?  And does it work if you use a different browser (Firefox works well with the site), or a different device?