Forum Discussion

Hero+

2 years ago

Solved

[ARCHIVED] Happy Home Login Event: Claimed items disappear

Problem I already claimed some of the rewards but when I started my game today, they were gone and I have to start over. I'm playing on a different computer now and I have to start over on tha...

gameplay issue

EA_Cade
2 years ago
Hey all,

This thread is being locked to help us track a potential issue impacting players after yesterday's base game update.

If you've lost access to the Happy At Home Login Event items, please use this [PS/XB] Happy Login Rewards removed (Patch 1.99) thread going forward.

Thanks!

debraf63

Rising Veteran

2 years ago

My daughter had gotten all the Event Rewards that started in May 2024, after the update on September 18, 2024 those event rewards are missing from her game.

crinrict

Hero+

2 years ago

@debraf63 are you on PC or console ?

EA_Cade
The Sims Team
2 years ago
Hey all,

This thread is being locked to help us track a potential issue impacting players after yesterday's base game update.

If you've lost access to the Happy At Home Login Event items, please use this [PS/XB] Happy Login Rewards removed (Patch 1.99) thread going forward.

Thanks!
- Heidi79
  New Rookie
  2 years ago
  I bought a new PC and all my the login reward disappeared... 😭