Baby handprints missing for all families

In my main family, there are five children all born at home, parents received milestone, and all of their precious keepsake handprints have vanished into thin air. I even took the time to revisit several previous save files, hoping that the handprints would still exist in those earlier versions. However, upon logging in, I was greeted with an unsettling notification stating that some objects had been removed from the game. I diligently checked not only the household inventories but also the individual inventories of each family member and then I checked all families, yet I found nothing. It appears that the keepsake handprints have completely disappeared, the game leaving me frustrated because those sentimental mementos held much meaning to me.I've been experiencing some issues lately that I really need to have this addressed. It seems that I'm unable to click on individual Sims and access the expansion packs cheat to utilize the "Growing Together" EP13 cheat, which would allow me to obtain additional copies of certain growing together items including the handprint. Whenever I try to navigate through the EP13 pie menu for expansion pack cheats, the only option that appears is related to Quirks. This restriction is super frustrating for me, as I genuinely enjoyed having access to those features and cheats that came with the expansion pack because there’s a million bugs It would mean a lot to me to have those options restored, as they added so much depth and enjoyment to my gameplay experience. I'm hopeful that this issue will be resolved as soon as possible, like right now so I can fully engage with all the content available in the "Growing Together" expansion once again.