Forum Discussion

Larita2005's avatar
12 months ago

Bills payment bug

When I try to pay my sims bills, the interaction with the mailbox / cellphone happens, but no amount of money is removed from the family and the power does not return. The amount of money asked for in the bills is also less than normal. I don´t have any mods, and I´ve already tried to travel to another place and return, and to remove the localthumbcache.package, but it didn´t work. My sims can´t do almost anything in their home due to the power and water being cut. Do you have any idea how to solve this?

1 Reply

  • @Larita2005

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.