[CLOSED] Happy Home Login Event not appearing - Event over
Update
The event is now over for most. Unless the event started late for you, you will no longer see the freezer bunny tile.
Problem
I still don't have the event at all. There's no freezer bunny tile
Troubleshooting steps to take before posting
- Do an EA App Recovery: Menu > Help > App Recovery
- Make sure you test without mods/cc
- Delete your Sims Cache files
- Repair your game
This didn't help
Please only post in this thread if you don't have the freezer bunny tile. For threads on other issues, see below. Answer these questions when posting
- What platform are you playing on (PC EA app, PC Steam, PC Epic, Mac Origin, Mac EA app, Playstation (+ model), XBox (+ model))
- What's your game version ?
- What language is your game ?
- What country are you in ?
- Do you have the freezer bunny tile
- Any mods/cc in your game ?
- For EA app: Please provide the EA app Error Report number
- For Console: Is your console account properly connected to EA ?
Related Threads
For more information on the event, please see this: [FAQ] The Happy at Home Login Event
- Daily Login Rewards are Confusing: If you want to give constructive feedback, please do it here
- Happy Home Login Event: Can't Claim Reward (nothing happens): You have the Freezer Bunny tile in your game but when you click on it, you don't get the pop-up. Please read the first post of this thread for details
- Happy Home Login Event: Can't claim Week x Rewards: You have done all the rewards for week X but now you can't go on. There is a weekly cool down. The timer next to the lock tells you when you can claim the next. Ignore the Next event reward available <Date>
- Happy Home Login Event: Claimed items disappear/ Have to start over: Make sure to back up this file: Documents\Electronic Arts\The Sims 4\usersettings(.ini). More details in the first post of the thread.
- Happy Home Login Event: Event Disappeared from Main Menu: You had the event at some point but now it disappeared (no freezer bunny tile). Please answer the questions in the first post.
- Please create your own thread if you have another issue then these.
Hey all,We believe we've located the issue that is preventing the Happy at Home login event from displaying correctly for the players in this thread.At this time we're engaged with several teams to resolve the issue, while I don't have an ETA on a fix to share as of yet, I'll share any updates I get here.Thanks!Update: This issue should be resolved for everyone as of June 14. Thanks all!