Forum Discussion

crinrict's avatar
8 months ago
Solved

[CLOSED] Happy Home Login Event not appearing - Event over

Update

The event is now over for most. Unless the event started late for you, you will no longer see the freezer bunny tile.

Problem

I still don't have the event at all. There's no freezer bunny tile

Troubleshooting steps to take before posting

  1. Do an EA App Recovery: Menu > Help > App Recovery
  2. Make sure you test without mods/cc
  3. Delete your Sims Cache files
  4. Repair your game

This didn't help

Please only post in this thread if you don't have the freezer bunny tile. For threads on other issues, see below. Answer these questions when posting

  1. What platform are you playing on (PC EA app, PC Steam, PC Epic, Mac Origin, Mac EA app, Playstation (+ model), XBox (+ model))
  2. What's your game version ?
  3. What language is your game ?
  4. What country are you in ?
  5. Do you have the freezer bunny tile
  6. Any mods/cc in your game ?
  7. For EA app: Please provide the EA app Error Report number
  8. For Console: Is your console account properly connected to EA ?

Related Threads

For more information on the event, please see this: [FAQ] The Happy at Home Login Event

  • EA_Cade's avatar
    EA_Cade
    8 months ago

    Hey all, 

    We believe we've located the issue that is preventing the Happy at Home login event from displaying correctly for the players in this thread.

    At this time we're engaged with several teams to resolve the issue, while I don't have an ETA on a fix to share as of yet, I'll share any updates I get here. 

    Thanks!

    Update: This issue should be resolved for everyone as of June 14. Thanks all! 

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