Forum Discussion

morgankirby's avatar
5 years ago

Crashed game sims 4

While I was playing my game, it crashed and the screen went black, My pause and play button was gone and I couldn't leave the game so its still running and won't close out. I need a way to shut my game down.

1 Reply

  • @morgankirby  Is the game still running?  In Windows, hit crtl-alt-delete, select the Task Manager, click on Sims 4, and End Task.  If you can't see the TM, hit crtl-alt-delete and sign out of your account; this should also close any applications currently running.

    In macOS, cmd-optn-esc will bring up the Force Quit menu, from where you can select Sims 4 and force quit.