6 years ago
Custom bundle mis-price
When making a bundle (Seasons, Spa Day and Cool Kitchen Stuff) the price says "Now: £39.58. Was: £62.97."
but when I click get the deal it says £44.97. Even when I clicked pay now it still said £44.97.
When making a bundle (Seasons, Spa Day and Cool Kitchen Stuff) the price says "Now: £39.58. Was: £62.97."
but when I click get the deal it says £44.97. Even when I clicked pay now it still said £44.97.
@gamer3680 Please contact support here: https://help.ea.com/en/contact-us/new/
@gamer3680 There was a sale on Sims 4 content that ended recently, and the lower bundle price you listed is probably the sale price. Origin cached that information, but now that the sale has ended, it shows you the current correct price when you go to pay.
You can avoid this by clearing your browser cache or using a private window if you're going through origin.com, or clearing Origin's cache if you're using the app.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/