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qnf0r8xb3yel's avatar
qnf0r8xb3yel
Newcomer
4 hours ago

Endless loading screen

Lost my entire save file enless loading screen I have to start over now. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi qnf0r8xb3yel​ 

    Could you please provide the following details for me?

    1. Does the game launch at all?
      1. If not, do you get an error message?
      2. If yes, does the game endlessly load?
    2. Does the game load, but buildings, lots, worlds, or Sims are missing?
    3. Is this happening to every save, or one specific save?
      1. Does this happen on new saves as well?
    4. Do you use mods? 
      1. Does the issue persist after all mods are removed?
      2. Have you tried repairing your game while mods are removed?
        1. Does the issue persist after repair?
      3. Have you tried uninstalling/reinstalling the game?
        1. Does the issue persist?

     

    Please be sure to try each step listed out here and let me know if this helps: [PLEASE READ] Crashing and Endless Loading