Error code 13 and other mysteries...

Question

Hi all,So I have installed the fairies (bought and paid for). During installation it said that I didn't own the digital content and did I want to continue to download or pause (why would it try to download something I didn't own?) So not knowing what it was talking about, I paused and didn't give it another thought.I went back to my game.In the twelve hours since, it will not save (error code 13 - any ideas, folks?)I am currently running a repair for the second time since I installed the new extension pack.I've tried taking some old items out of my library.The mysterious paused download has disappeared.I have no CC or mods, I use the occasional cheat code and they have never caused a problem before.&nbsp;Any ideas, folks?

crinrict · Answer

Could you post a pic of the error message ?
What platform are you playing on ?
See this for the ownership issue: Fairy Garden EA app Error - &amp;quot;Game Ownership Disabled or Deleted&amp;quot; | EA Forums - 12331060&nbsp;

angel219523 · Answer

Well this is new...I've just completed the repair and it has wiped away everything I have done sine March 13th 2025... hundreds of hours of gameplay just vanished.

At least Warhammer figures don't disappear into thin air..

crinrict · Answer

Are you using oneDrive ? Sometimes the game switches between the drives and you might be playing another state then that.
Here's instructions on how to find which folder is using: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
&nbsp;

acepurds · Answer

I also bought the fairies expansion and I also get error code 13 when I try to save (which had never happened before the expansion). Nothing I have tried has worked to fix the issue.&nbsp;

crinrict · Answer

What did you try ? Did you remove your mods ?

Forum Discussion

Error code 13 and other mysteries...

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