Forum Discussion

ali40j2's avatar
3 years ago

First Fits Kit being more expensive than other kits

Why is the most recent kit First Fits Kit is more expensive than other kits in the Turkish version of Origin. Kits before this one have been 60 turkish liras but this one is 100 turkish liras which is a lot more expensive. And also in the playstation store this kit's price is the same as the old ones which is 60 turkish liras. Is this a mistake or were the price of the kits increased and if they were increased why are the old kits still the same price? 

https://www.origin.com/tur/en-us/store/the-sims/the-sims-4/addon/the-sims-4-first-fits-kit

https://store.playstation.com/tr-tr/product/EP0006-CUSA09216_00-TS4SP34000000000

5 Replies

  • I contacted Live Support on September 7th and they told me this issue is occurring in multiple countries and they will fix it as soon as possible.

  • They still didn't fix the price and they released new kits with the same price. I wonder why did customer service said that it's a mistake that occured in many other countries too and they'll fix it very soon. It's been more than two months since they said that. Hello??

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi all,

    Apologies for the delay in replying.

    The price of EA content in some regions was adjusted due to fluctuation in exchange rates of local currencies, as a result of this adjustment the price of EA content was updated to more adequately reflect the appropriate cost.
  • Then why Customer Service said that it was a mistake and they will fix it very soon? Other than that, last four kits has different price than rest of the kits and they cost more than 5 Dollars/Euros in Turkiye local pricement.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @itsDarkon,

    I'm unsure why you were provided that information, I have flagged this to the team so we can ensure that the correct information is given going forward.