Forum Discussion

Maryfraden's avatar
Maryfraden
Seasoned Newcomer
3 days ago

Fridge and food issues. No 'Grab Serving' option

My sims are having trouble with fridges. When the 'Get Leftovers' command is used, they will walk up to the fridge but refuse to open it. Or, if they do, they will hold their hand out like they are holding an imaginary plate and walk back and forth between the fridge and the chair in a continuous stuck loop.

Subsequently, if I drag and place a dish onto the table, there is no 'Grab Serving' option and sims will refuse to eat it.

7 Replies

  • crinrict's avatar
    crinrict
    Hero+
    20 hours ago

    Hi marlindaaaa​ 

    You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.

    First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.

    Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.

    You will need the following folders

    - Tray (your households and lots you have saved to library)- Custom Music (if you added any)
    - usersettings(.ini)
    - Screenshots (if you've taken any)
    - Videos (if you've taken any)
    - ConfigOverride (if you made any although I recommend redoing those)
    - Options(.ini) (although I recommend to just redo your settings in the game)

    Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.

    All other files are recreated and not needed.

  • marlindaaaa's avatar
    marlindaaaa
    New Novice
    24 hours ago

    Hi! 

    It works with the steps you have described, thank you! Curious what the further steps will be ;)

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    HI marlindaaaa​ 

    Try the following

    - Close the game
    - Rename Documents > Electronic Arts > The Sims 4 to Documents > Electronic Arts > The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • I have the same issue, I repaired the game as well and it still does not work. I removed the mod that I used, and still the same issue. 

  • Could you please provide the following information

    -  Are you using mods/cc in your game ? Please remove them and test without them if you do.