Could you please provide the following information
- What platform are you playing ?
- To be sure, you are now fully updated ?
- Plesae provide your computer info
Mac instructions here: [READ FIRST] Sims 4 - Mac Help, Guides and Troubleshooting | EA Forums - 10887329
PC instructions:
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
Also please upload your crash files to an external site or copy/paste the content. This forum doesn't allow to attach XML files.
When creating a Sim, did you create a human or an occult ?