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catessa's avatar
catessa
New Rookie
5 months ago

Game endlessly loads reproducible when loading a certain household

Hello,

I’m having an issue with my game. I can enter the house under construction in map mode and access the Cus also in map mode without a problem. However, after I moved my family out to an empty lot, the game won’t load properly anymore — it just gets stuck on an endless loading screen.

Everything works fine when I try to play with other families, but the problem only happens with my household (the Hauchard family by catessa from the Gallery)

I’ve already followed the troubleshooting steps listed in  [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221), and Endless Loading | EA Forums - 5037259 where I suggested to make a thread in this forum. 

For reference, I don’t have any mods or CC active, and my Mods folder is empty.

Thank you in advance for any help!

 

advice
cc or mods removed
crashing
loading times
mac

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Could you post the info asked in that thread ? Do you get any lastExceptions ? Please post those. If not, please upload your save somewhere and DM me the link (there might be delays cause of the current pack release though)

  • catessa's avatar
    catessa
    New Rookie
    5 months ago

    Hello crinrict​ 

    I do have lastExceptions but I can't put it in my post, for some reason it won't charge ? I put them in a google drive, here is the link. Also I have my file of saves but how do I know which save should I give to you ?

    Thank you for the help !

     

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    That shows the milestone issue. You might be able to fix that yourself.

    Put this mod in: https://www.patreon.com/posts/mod-milestone-81237568 (File 2: CC/Mod Object Fix)

    Make sure you have script mods enabled, start the game, see if the family loads. If it does, save the game under a new name and remove the mod again. You'll no longer need it.

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