Forum Discussion

GooeyMarshM3llo's avatar
3 years ago
Solved

I still never recieved my preorder content for highschool years

Hello, I ordered and installed the highschool years expansion pack on august 10. I remember there being a big bug where a lot of people didn't receive the preorder bonus. unfortunately, i was one of ...
  • EA_Solaire's avatar
    3 years ago

    Hi there @GooeyMarshM3llo,

    If your preorder content is still missing from your account, that's something the live support team can take a look at with you- here on the forums, we wouldn't have access to your account details to investigate into this further.

    Please get in contact with live support through the help site here, or you can contact in via Twitter or Facebook for assistance on this as well. If you have any troubles getting through to the support teams there, don't hesitate to let me know 🙂