Forum Discussion

Seasoned Ace

3 months ago

Kicked back to worlds screen when trying to play

I have a variant of the August update broke everything issue. The game will launch but when I click on a household to play after a brief loading screen the game kicks me out to the worlds screen. H...

gameplay issue

crinrict

Hero+

3 months ago

Hi everyone

Try the following

Close the game
Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
Repair the game
Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
Start a new save game
Check if you still have the error
Report back with your results for further steps on how to get your stuff back.