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bulldogbling's avatar
bulldogbling
New Novice
6 months ago

Not received reward event items

I completed the blast from the past reward event and while I was doing the second half of week 3 and all of week 4 my progress wasn't updating. After I finished, my game crashed (could've been unrelated, but I'm not sure, my game almost never crashes) and now it's showing I haven't completed any of week 3 and 4 and it doesn't give me the option to do them at all. However, I still have the rewards from the first half of week 3.

7 Replies

  • bulldogbling's avatar
    bulldogbling
    New Novice
    6 months ago

    Do you mean like Windows, Mac, or console? If so, then windows 

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Yes, that's what I meant :D

    Try moving this file to the desktop: Documents\Electronic Arts\The Sims 4\accountDataDB.package

    See if that gives you the option back to do them. The file will be recreated.

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Could you post a screenhot of how it looks in the upper left corner of your screen ?

  • bulldogbling's avatar
    bulldogbling
    New Novice
    5 months ago

    It actually might have worked. I was paying for a while then I got a pop up to start week 3 but I wasn't able to keep playing at the time so I'm not sure if my progress will update like last time. But it did give me the option to start!