Forum Discussion

Re: Can't enter CAS at all after new update!

@smoothopr8rjgrl

Check if you have a file called LastException in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

7 Replies

  • @crinrict I downloaded Better Exceptions mod to check my mods and make sure they're not corrupted. I don't know what else to do other than deleting mods that I really don't wanna do. I'm also gonna try your other suggestion of taking my sims folder out of EA folder and see if my CAS loads with a new game.
  • crinrict's avatar
    crinrict
    Hero+
    9 months ago
    @smoothopr8rjgrl Only some issues throw visible errors so yes, totally normal. It's just easier to troubleshoot if the game does throw one.

    Please check on game without mods to find out if it's mod related for you or not.
  • @crinrict Thank you for all your help, it worked on my PC! B.E. showed me a few mods that were causing a UI crash so I deleted them and got back into the game and CAS is working as normal. When I get home I'm gonna check it again and make sure it's still working but I really appreciate the help, I was so frustrated. As far as my PS5 I really don't know what to do on that since there are no mods at all and it still doesn't allow CAS and some traveling. Gonna delete the game and redownload...hopefully that'll work.
  • mermaidmodel's avatar
    mermaidmodel
    Rising Newcomer
    9 months ago

    So what did you end up doing? Did you use Better Exceptions? Because my Better Exceptions was scanning forever.

  • @mermaidmodel I used it and it showed me the mods that were causing my UI to crash so I deleted them. But it does take you out of the game and you'll choose which browser to open the list which could be why the Better Exceptions didn't load. it could be a mod that's taken over your UI. Look for any mod you've downloaded that changes the game like wonderful whims, ultimate Military or anything like that and move it to your desktop and run the game again with Better Exceptions and see if that works.