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Community Manager

Re: Cotton living is not available in mainland China on steam

Hi @Miaow_CC_1433,

I understand where you're coming from. However, I can't begin to look into this for you until we rule out technical issues. The troubleshooting steps I've listed above help us do that. Running through those steps will either fix the issue or eliminate potential causes.

- EA_Lanna

3 Replies

Miaow_CC_1433
Seasoned Novice
5 years ago
@EA_Lanna It is not a hardware failure or steam failure. The fact is that this DLC is not released in our region at all. I asked steam customer service, and the reply is that this DLC is not released. So I wonder why only we can't buy it
SimsCDR
5 years ago
As we can see, in steam datebase we can not find Cottage Living in here
Zhouzr_523
5 years ago
@EA_Lanna every mainland china steam players has the same problem.
steamdb display this dlc not available in china Steam store.
we want to know why this happened and can we buy it in china Steam store.if so，when can we buy it.
we just want play sims4.