EA_Solaire
Community Manager
2 years agoRe: For rent issues
Hi there @agnesgeb
The issue with impossibly high rent is currently being tracked in the open bug report here: https://answers.ea.com/t5/Bug-Reports/OPEN-FR-Impossibly-High-negative-Rent-Max-Int-1/m-p/13288458#M262660
If you haven't yet, please be sure to add your information into this thread so we can continue to track this issue.
As for a refund, if that's something you're interested in looking into, you'd want to contact the live support team as we aren't able to process that or look into your billing details here on the forums. Live support can review your account information and explore the options with you. To contact them, please submit a new help request on the site here: https://help.ea.com/en/help/faq/using-ea-help/