Re: Happy Home Login Event not appearing on Main Menu

My login items aren't showing up for me to claim. I can't get through to EA help because they make it next to impossible to do. I don't want to miss the items. I'm almost ready to uninstall my game and just say forget it. I am so frustrated at this point. 

Yeah nothing shows up for me either. I've disabled mods, updated the game as soon as the update came out, went away for the weekend (and panicked because I thought I would miss out!) but there's nothing. The welcome page looks just like usual. The new kits show up tho. I'm so confused! There's nothing to be found on the EA website either. 

I've already posted twice about this, it's now the 4th of June for Australia/3rd for Americans
& still nothing.. Kinda at that point now of I just don't understand anyone answering with - is your game up to date? have you removed mods folder? have you restarted your game? 
None of these work, I'm sure most people are going nuts through this post looking & trying all of these options only to find out this was poorly rolled out to everyone at the same time.
If it was just rolled out to everyone & not at the same time as new packs this may have worked fine. 
It's also annoying how the game still reminds me of packs/kits I already own saying don't forget about me with a pop up. But can't pop up the event on time. 

I love the Sims I've played since The Sims 1 but oof this is just poorly done on EAs part. 😢

The feeling I am getting now after waiting 7 days (6th of June now for Aussies) since this was brought into the game & upon reading more comments on this post, is that Australia was just missed completely in the rollout of this event...? There has been nothing & when I say nothing I mean it.. I have logged in everyday just to confirm this. There has been no tile; no freezer bunny; not even a video that others have spoken about. So I am confused as to now that we are moving into the second week of this event, are some of us just going to miss out because this just wasn't rolled out to everyone at the same time? & before someone says; have you done this have you done that; Yes I have I have done everything besides completely uninstall the game & reinstall it. Again as I said in my last post.. This was poorly done. 

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@NoPuddles wrote:

I've already posted twice about this, it's now the 4th of June for Australia/3rd for Americans
& still nothing.. Kinda at that point now of I just don't understand anyone answering with - is your game up to date? have you removed mods folder? have you restarted your game? 
None of these work, I'm sure most people are going nuts through this post looking & trying all of these options only to find out this was poorly rolled out to everyone at the same time.
If it was just rolled out to everyone & not at the same time as new packs this may have worked fine. 
It's also annoying how the game still reminds me of packs/kits I already own saying don't forget about me with a pop up. But can't pop up the event on time. 

I love the Sims I've played since The Sims 1 but oof this is just poorly done on EAs part. 😢

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@NoPuddlesHey No puddles, Aussie here - also STILL no freezer bunny in my game. It's a 'staggered release' apparently, so we can wait as long as June 13 before it shows up for us. Then we supposedly get the full 5 weeks to claim any 'rewards'. This whole thing is infuriating. Not only the concept of a battle pass - but the way it's being released. Having to log in each day to make sure we don't miss out is making me SO resentful towards this game. Oh but what I DID get this morning was a pop up to say I need to update my game... even though it's fully updated. *Slow clap for EA*

EDIT: typo!

@eensuikerklontje I got the same thing with the update pop-up it made me slightly snort, telling me to update when it already is.. I just hope they do actually roll it out to everyone & it doesn't stuff up & just end before being able to claim everything. To be honest I'm just glad I am making a legacy save file otherwise I wouldn't be signing in everyday to look for this dang freezer bunny/tile. I understand completely where EA is trying to come from with the free event but again oof maybe do it better next time. 🤨 

Aussie here too, I've gotten nothing. When the heck does it start here?

Kiwi here and I'm guessing we're on the same schedule as you Aussies. Nothing for us yet either. No bunny, no popup, no video... nada. Though I did get an alert in the EA App that it had started when I logged in this morning, despite nothing showing up in the game yet.