Re: inquiry about EA service agreement

I'm not looking for opinions or points of view, I'm looking for the straight up facts.

Just thought I'd help out while you wait for EA to give you an answer.

Facts: 

• It's EA's game so they own all the content, not you.
• You can upload whatever you want (but the community won't like you)
• You can't charge for it unless you also make it available for free

Did some research and found you're a creator yourself ? Are you feeling stepped on your own toes ?

Hi @Reitanna,

crinrict is right, so I'm just posting to confirm what has been said so far.

As per the User Agreement, all user generated content (UGC) cannot be restricted by the creator if they use EA game assets. UGC includes not only CC or mods, UGC can also be screenshots from the game, videos, or content you upload to the Gallery.

By restricting we mean the following:

• Requires payment
• Requires creator permission

However, even if not required, it is considered common courtesy to credit a creator if you re-use and slightly modify their created content.

For queries like this, Answers HQ or forums.thesims.com are actually the best place to ask.

If you wish to contact our support team via phone call or chat, you can go to EA Help. You will find a detailed explanation on how to contact them if you need it here.

If you have any more questions, don't hesitate to ask 🙂

-Mai

I'm not sure what you mean by "stepped on your own toes."

Yes, EA_Mai, that was very helpful. I have a follow-up question; when you say creators cannot accept payment unless it is also available for free, does this include patreon exclusive content? (my brain is telling me, "duh," but I just wanted to double check.) also, are link shorteners in violation of this rule, like adf.ly?

---

@Reitanna wrote:

I'm not sure what you mean by "stepped on your own toes."

---

Just wondering if someone recolored your stuff without credits and you're wondering if you can actually put a up a clause like the one you have on your page or not.

But I guess that doesn't really matter. 

---

@crinrict wrote:

---

@Reitanna wrote:

I'm not sure what you mean by "stepped on your own toes."

---

Just wondering if someone recolored your stuff without credits and you're wondering if you can actually put a up a clause like the one you have on your page or not.

But I guess that doesn't really matter. 

---

what? no no, the stuff I post follows EA's agreement. I specify that anyone may use my content however they want as long as they don't ask payment for it. credit to me is appreciated, but optional. I wanted clarification so I could help inform other creators of the issues at hand.

Was referring to your old ones, see you've changed them now.

I'll make sure Mai sees your further questions

HI @Reitanna

Here's instructions to report stuff: https://help.ea.com/en-us/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/

Don't publicly name and shame.

HI @EricaD26

if you also make it available for free, you can do that, otherwise no.

Hi

I like to report [Removed by CM] because their stuff is still behind the paywall and they use Patreon too. You should check that place. In my opinion, they don't follow EA's TOU at all, but violate it. Especially when download prices are quite high. Also, some other cc creators have unauthorized meshes. There is a time there for their own, but also for others. I thought it would be good to bring this up.
By the way, the site is owned by [Removed by CM]

I also apologize for my possibly poor English skills. English is not my native language.

Hey @yavannah79 I edited your post to remove mention of other users as naming another user and imply that they are in breach of the rules is considered naming and shaming and is something which is against the AHQ User Rules and Guidelines which you can find here: https://answers.ea.com/t5/help/faqpage

Darko