Forum Discussion

annabear24's avatar
annabear24
Seasoned Newcomer
26 days ago

Re: Nature's calling can't claim claimable rewards.

Hi team - long time simmer first time poster and sorry if this has been asked before 

I have encountered a strange problem when completing the new discovery quest, it won’t allow me to claim things because it says online connection is required - started a couple days before the new pack was released and had been fine prior to that. I have restarted the internet, restarted the app, cleared the cache, logged out + in. What else do I do to troubleshoot? Playing on desktop using the EA app which does pop up with a connection error in the bit about connecting with friends, but I’ve been able to download the new pack and do updates just fine?

 

2 Replies

  • Ginalolla290's avatar
    Ginalolla290
    Seasoned Newcomer
    26 days ago

    I have had the same problem for over a week now.  I have done everything the previous poster has done as well to try and resolve the issue.  

  • SuspectTag37124's avatar
    SuspectTag37124
    Rising Newcomer
    21 days ago

    I'm having the same issue it let me claim the crafting bench but I can't claim anything else. I even tried to cloud play and claim because it HAS to be online. It's really upsetting 

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.20,211 PostsLatest Activity: 2 hours ago