Forum Discussion

Hero+

Re: No option for vacation

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

Options.ini (or just re-set all your settings manually)
Tray Folder
Screenshots/Videos/Custom music
Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
Custom content like clothing, hair, skins, make up ....
ConfigOverride, if you have your own configuration files.
Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

3 Replies

tottie1987
2 years ago
I'm having the same problem. I tried repairing it from origin. I have no idea how to replace the files mentioned. So I guess contact EA and ask them for a refund since the game won't play
Gagea25
Hero
2 years ago
@tottie1987
Have you checked the link to the help file in the post just above yours?
Here's another good explanation:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
EA_Solaire
Community Manager
2 years ago
Hi all,

As this thread has gotten a bit older now, it's been locked to prevent necro-posting.

If you're needing further help on this topic, please feel free to create a new thread instead and we'd be happy to take a look with you 🙂

Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.