Sims 4 download and Loading issue

I download my sims from a saved file and I redo theyre personality and occult. When I load into the game it says theyre a ghost and a fairy but I specifically made them not a fairy or a ghost. The game also keeps crashing a lot before the automatic save gets a chance. Im also having problems with the game freezing or leaving me in the load menu for an hour before I have to completely exit out of Sims 4. Its been happening for a week now.