Forum Discussion

LucyWinther's avatar
LucyWinther
Seasoned Newcomer
7 months ago

Sims 4 green harbor lot glitch

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.111.102.1030 DX11
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Lovestruck, Outdoor retreat, Get to work, Luxury party, Perfect Patio, Spa day, cool kitchen, spooky, get together, movie hangout, romantic garden, dine out, backyard stuff, city living, vintage glamour, vampires, blowing night, parenthood, fitness stuff, cats and dogs, jungle adventure, laundry day, my first pet, seasons, get famous, strange ville, island living, Moschino stuff, realm of magic, discover university, tiny living stuff, nifty knitting, journey to batuu, Snowy escape, life and death, for rent, horse ranch, highschool years, cottage living, werewolves, my wedding stories, dream home decorator, vampires, crystal creations, home chef hustle, paranormal, Cozy kitchs kit, sweet slumber party kit, artist studio kit, storybook nursery, cozy bistro, riviera retreat, urban homage, castle estate, goth galore, modern luxe, poolside splash, book nook, grunge revival, basement treasure, greenhouse haven, bathroom clutter, everyday clutter, simtimates collection, pastel pop, desert luxe, decor to the max, carnaval streetwear, blooming rooms, fashion street, incheon arrivals, industrial loft, courtyard oasis, country kitchen.
Steps: How can we find the bug ourselves? I dont know? Help?!?
What happens when the bug occurs? When I try to either play og remodel the stonestreet apartment, my game gets stuck on the loading screen. - I cannot close the game or anything. I have to restart my pc and open the game up again in order to play. It does not work to make a new save or to clear chace in the EA app, or to restart the app. I do not have any cc or mods, so I am at a loss. I did not know that there ware apartmens there until I made a new sim the other day and stumbled across it, so do no know if the problem has been there always, or if it somewhat new.
What do you expect to see? I would like to be able to enter the lot, have my sims live in it, and remodel/decorate. Like any other lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I do not have a video or picture

3 Replies

  • Hi @LucyWinther 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
  • crinrict's avatar
    crinrict
    Hero+
    7 months ago
    @LucyWinther Do you need instructions on how to get your old saves back or are you fine with just continuing there ?