Forum Discussion

sheghoul's avatar
sheghoul
Newcomer
8 days ago

The game does not work - greyed out start up , white screen

First, the in game ad at start up is greying out my screen. Meaning, i cannot enter any save files or close the game in the start up page.  Then I go to the new world that came with the fairies expa...
gameplay issue
rosemow's avatar
rosemow
Hero
8 days ago

This thread refers to the first issue 
Frozen game/menu after ad | EA Forums - 12008756
With the other issue,  if you use mods/cc,try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.19,839 PostsLatest Activity: 6 minutes ago