[The Sims 4 Compatibility with Windows 8/10

@Ljones1963, did you exit out of the game and then try it again?  Also, do you play with Mods or Custom Content (CC)? 🤔  If you do, then temporarily remove your Mods folder and try playing your game without it. Mods will often cause problems with the game when EA updates/patches the game.  It is up to the makers of the Mods to update them to fit the game as it changes.

You could also try fixing your game through Origin if these suggestions don't work.  And if that doesn't fix it, then I suggest you try posting in the Technical section of the forums because they are better at fixing technical issues over there! 😉

Feel free to update us on what happens! 🙂

Best of luck! 🤞