Forum Discussion

abc1381541026's avatar
6 years ago

why is the sims 4 game being so slow?

i'm not sure what is happening with my sims 4 game. i'ts being very laggy, slow, and freezes in game. it works fine in the main menu, cas, and build mode, but just not in game. i only have 3GB in my mods folder right now which isn't a lot compared to some people and their game works fine, my laptop isn't very slow usually so i'm so confused why my games being like this. does anyone else have this problem and how can i fix this?

16 Replies

  • abc1381541026's avatar
    abc1381541026
    6 years ago
    @puzzlezaddict hi, after i click the PowerShell (Administrator) it just brings up settings? is this what is meant to happen? i'm so sorry i',m confused.
  • abc1381541026's avatar
    abc1381541026
    6 years ago
    @puzzlezaddict i got command prompt up. when i type in "DISM.exe /Online /Cleanup-image /Restorehealth" without the quotation marks, nothing happens. i'm probably doing something wrong.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @abc1381541026  It can take a few seconds to start, but it should definitely show that DISM is running.  Please restart your computer, try again, and if nothing happens after a couple minutes, please take a screenshot of the Command Prompt (admin) or PowerShell (admin) window, and paste it here.  You can hit Windows key-shift-S and drag your cursor over the section of screen you want to capture, then open Paint and crtl-V to paste the image.

  • abc1381541026's avatar
    abc1381541026
    6 years ago

    hi, i think this worked. here is an attachment of what came up. do i just start the game as normal now?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @abc1381541026  Try running the game, and if it's still slow, please run another dxdiag and attach it to a post.  Some of the information in the first one was missing, and I'd like to see if there are any obvious issues among the missing info.