"ccookbr;13520864" wrote:
So I have been working for the last 2 weeks with Origin support. Finally fed up, I requested a refund. I was told that I could not get a refund for the expansion packs that do not work. DO NOT BUY THEM! You could just end up out of money and with a headache.
I had the same problem and Origin support was no help. Origin just stopped recognizing GTW and my digital deluxe version add on. I also did and clean install of both origin and TS4 after totally wiping both from my system using a registry cleaner.
The incomplete data error message still came up.
Well I fixed it myself after doing a little research ... Take Origin out of startup so it does not start with windows. Log into widows as administer. Right click Origin icon on your desktop or whatever you have it and select troubleshoot compatibility. Follow the instructions and don't skip the test.
I run windows 10 tech version on one computer and my new computer rums 8.1 You can google how to troubleshoot compatibility or run program in compatibility mode just like I did. There is one other thing you can try but it's link is on my other computer. Try this first. It worked for me.