Forum Discussion

1lqhlu5u0mqk's avatar
1lqhlu5u0mqk
Seasoned Newcomer
2 days ago

When will the problems related to the release of the new update be fixed?

I can't play the game at all!, from the word at all! I go to my character's plot, and I'm thrown into a menu with cities... All the houses I'm building are being removed(((

8 Replies

  • I can’t play at all and I just paid for my EA membership, this is what I’m stuck with… idk what to do, I don’t want to play without mods

  • 1lqhlu5u0mqk's avatar
    1lqhlu5u0mqk
    Seasoned Newcomer
    8 hours ago

    I've already come to terms with the idea that it will be most effective to wait for the next update when all the bugs are fixed.

  • I have the same issue. whenever I attempt to enter the actual game play, I am throuwn out of the game. the sims edit/creation still works, but once I select my lot, it trouble shoots. I tried requesting a "repair" on all the sims packages I have installed, and it still does not work.

    I hope this gets fixed with the next update.

  • Hi 1lqhlu5u0mqk​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

    AnaMetter​ Does the game crash/load back to map or endlessly load ?