Forum Discussion

lilbabya's avatar
2 years ago

after downloading the new update my game crashes.

after downing the new update that released today dec 5th my game doesn't fully launch. it opens then crashes with an error report. i have once actually gotten it to open but my whole house was blacked out and all of my sims were t posing and i couldn't click on anything... never seen this before. i thought it could be some mods so i removed some and tried to relaunch and the same blacked out house thing came up.. help?..

(on mac)

5 Replies

  • Aygeia's avatar
    Aygeia
    Seasoned Novice
    2 years ago

    Mine is crashing periodically as well. I removed script mods but it's still happening.

  • PipMenace's avatar
    PipMenace
    Hero
    2 years ago
    @Aygeia Try removing the entire mods folder (drag and drop to desktop temporarily) and test in a new save.
  • Aygeia's avatar
    Aygeia
    Seasoned Novice
    2 years ago

    Thanks, I've since tested:

    -new mods folder

    -new sims 4 folder

    -repair client

    -reinstall game

    etc. I'm still having issues with the game crashing every time I start up.

  • When you made the new Sims 4 folder @Aygeia , could you start a New game? If you drag Saves and Mods back out again and delete localthumbcache, can you make a New game?