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Vaalyah's avatar
Vaalyah
Seasoned Newcomer
13 hours ago

No access to household (infinite loadign or back to select world screen)

I've stopped playing during summer vacation and when I went back to this PC, Sims4 updated to last patch (to say: I do not know if this problem could have been already happening 2 months ago).

Now, whenever I try to launch the game, I face one of the two following scenarios:

  1. I get stuck in infinite loading of a household;
  2. I get sent back to "select world" whenever I try to enter a household.

I've already tried:

  1. removing all CC and mods;
  2. removing cache and similar;
  3. starting anew with a new character and household;
  4. removing all save files;
  5. trying to upload very old save files;
  6. fixing the game via EA app.

still, no solution.
Please, help. Thanks.

6 Replies

  • Hi,
    I have the same problem. The game had an update, I did it, and when I tried to open the game, the same thing happened to me as happened to you.  I hope they fix it. I use it on Windows. 

  • HI Vaalyah​ LaFrasss​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • Vaalyah's avatar
    Vaalyah
    Seasoned Newcomer
    6 hours ago

    crinrict​ 

    Ok, I did as you asked. This is the copy-paste of the file (done with mods and old savefile in, just so that I can have all the "bad stuff" happening). As usual, I had to terminate the game from task manager, but it had been loading infinitely for like 5 min before I got tired of waiting.

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>8f6ebc2fbe28685068e15a3d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-04 19:33:35</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>utils.py:120</categoryid><desyncid>8f6ebc2fbe28685068e15a3d</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'mgomez-realisticbills' (mgomez-realisticbills) &#13;&#10;     No module named 'mgomez-realisticbills' (ModuleNotFoundError: No module named 'mgomez-realisticbills')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;ModuleNotFoundError: No module named 'mgomez-realisticbills'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
    <report><version>2</version><sessionid>8f6ebc2fbe28685068e15a3d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-04 19:33:35</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>utils.py:120</categoryid><desyncid>8f6ebc2fbe28685068e15a3d</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'injector' (injector) &#13;&#10;     No module named 'injector' (ModuleNotFoundError: No module named 'injector')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;ModuleNotFoundError: No module named 'injector'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
    <report><version>2</version><sessionid>8f6ebc2fbe28685068e15a3d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-04 19:33:37</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>PublicUnlock.py:14</categoryid><desyncid>8f6ebc2fbe28685068e15a3d</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (TypeError: TM_TOOL_load_data_into_class_instances() takes 2 positional arguments but 3 were given)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 251, in _execute_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time&#13;&#10;  File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2022\Tmex-TOOL\PublicUnlock.py", line 14, in _unlock&#13;&#10;TypeError: TM_TOOL_load_data_into_class_instances() takes 2 positional arguments but 3 were givenrtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
    </root>

  • crinrict's avatar
    crinrict
    Hero+
    6 hours ago

    This is an issue with TOOL and/or mgomez-realisticbills

    Do you have a LE from your unmodded tests ?

  • Vaalyah's avatar
    Vaalyah
    Seasoned Newcomer
    5 hours ago

    Ok, I've just tried to get that file, by loading game with no mods. But I actually managed to enter, this time (yesterday, even without mods, I couldn't). I closed the game from task manager, but the file has not been created. Still, the whole game is messed up, since there's no CC in the entire game.

    I then tried again without TOOL and realistic bills but with everything else... aaaand infinite loading and this is the report:

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>ef02a3ed195017cf68e16e3e</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-04 20:58:54</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>core_services.py:164</categoryid><desyncid>ef02a3ed195017cf68e16e3e</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (TypeError: MSQSIMS_WeatherForecastCheatMenu_AddSuperAffordances_1() takes 2 positional arguments but 3 were given)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 251, in _execute_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time&#13;&#10;  File "MSQSIMS_WeatherForecastCheatMenu.py", line 10, in _inject&#13;&#10;    return new_function(target_function, *args, **kwargs)&#13;&#10;TypeError: MSQSIMS_WeatherForecastCheatMenu_AddSuperAffordances_1() takes 2 positional arguments but 3 were givenrtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
    </root>

  • HI Vaalyah​ 

    moving this to the mods forum. It's still mods. Now a different one. Someone else will assist you further but you really need to go trough all your mods.

    Check the stickies for more info.

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