Premade Brindleton Bay families are missing their pets after patch 1.78.58.1030

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.78.58.1030What expansions, game packs, and stuff packs do you have installed? Expansion Packs: Cottage Living, Get to Work, Cats &amp; Dogs, City Living, Discover University, Get Together, Island Living, Seasons. Game Packs: Dine Out, Jungle Adventure, Outdoor Retreat, Parenthood, Vampires Stuff Packs: Cool Kitchen Stuff, Laundry Day Stuff, Luxury Party Stuff, Moschino Stuff Pack, Movie Hangout, Nifty Knitting, Paranormal, Romantic Garden, Toddler Stuff, Vintage Glamour Other: Holiday Celebration PackSteps: How can we find the bug ourselves? Start a new game in Brindleton Bay and visit the premade families; all the premade families are missing their pets.What happens when the bug occurs? The bug occurs whenever you start a new game.What do you expect to see? I expect to be able to start a new save and play the game without the premade Brindleton Bay families losing their pets.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. I am patched to 1.78.58.1030 and recently downloaded and installed Cottage Living.‌I know this issue had been posted about before, but I am posting a new thread because even though the issue is supposed to have been fixed in an earlier patch, I am still experiencing the issue.&nbsp;@crinrict asked people still experiencing this issue to create a new thread.I have tried deleting cache files and repairing the game to solve the issue. Neither have worked.

crinrict · Answer

@AalyahReed  Gave ths a short test and it's working fine for me.Are they missing the pets from the map as well or when you load into the family ?Did you try renaming the entire user folder ?

aalyahreed · Answer

Hi @crinrict&nbsp;,The Delgato, Hecking and Lynx families are all missing their pets in the world map view, in their pictures in manage households, and when loading into the houses.You asked me if I had renamed the user folder; does that mean renaming the Sims 4 Folder itself in the Electronic Arts folder?

crinrict · Answer

@AalyahReed Yes. Rename The Sims 4 to The Sims 4_Old for example and then start the game. It will then recreate a new folder. Start a new save this way and see if the issue persist

If it doesn't you can start copying your files over from your _old folder (saves with already missing pets will not auto-fix)

aalyahreed · Answer

Quick question&nbsp;@crinrict&nbsp;:When I rename the Sims 4 folder to The Sims_Old should I move the folder temporarily to the desktop, or should I leave it where it is?Thanks,AalyahReed

crinrict · Answer

@AalyahReed Doesn't really matter. Whatever you feel safer with. You can just move The SIms 4 folder to the desktop without renaming it.. I find renaming helps with confusion but it's really just a matter of still having the old folder while forcing the game to create a new one. Either will achieve that.&nbsp;

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Premade Brindleton Bay families are missing their pets after patch 1.78.58.1030

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