Re: [MASTER POST] Common Symptoms of Mod/CC Issues, with Known Causes

Updated May 29, 2024, to add custom icon issues in DirectX 11.

Updated May 30, 2024 to removed some solved non-mod-related issues and add both mod-caused and non-mod-caused new UI issues.

Updated May 30, 2024, to add info about mods that block the new Event Rewards pop-up.

Updated June 1, 2024, for recent cause of CC not appearing in game.

Update June 3, 2024, for Build/Buy CC breaking lot loading in DirectX 11

Updated June 4, 2024, for Build/Buy CC breaking save/game loading and saving in DirectX 11

Updated June 9, 2024, to direct players to PC/Mac tech support for "mod folder missing," "mods disappeared" issues.

Updated June 29, 2024, to add a not-so-common music-mod issue.

Reorganized July 20, 2024.

Updated for new issues with patch 1.108:

- endless loading of CAS

- new Live mode UI issues

Updated August 2 to add a mod-related issue:

• NEW: Sim names change to be the same in CAS

Updated August 8, 2024, to add:

• NEW: After 8 August 2024 patch alpha CC eyelashes don't fit properly on eyes

Updated October 3, 2024 for these issues:

• NEW: Walls (wallpapers etc.) broken in DX11. This can be fixed with a batch fix in Sims 4 Studio. Check your creators for updates too.
• NEW: Sims disappear in live mode. Known cause: Outdated occult hybrid mods after patch 1.109. Go get an updated version and read the installation instructions for changes.
• NEW: Cooking menus empty. Known causes: Outdated versions (after Oct 1, 2024) of Color Sliders, 15 Clubs Per Sim, and meat-ice-creammm’s gender-neutral cas menu icons. Update these mods.
• NEW: Issues launching the Grim Reaper Rewards Event on the home page. For known causes, see here.
• NEW: Issues with completing planting-related quests in the Grim Reaper Rewards Event. For known causes, see here. It’s possible that not all causes are mods; see the Bug Report thread here.

Updated December 1 to expand the issues covered and remove outdated ones.