Forum Discussion

Re: [MOD RELATED] Icons are blank squares/ UI Glitching

before i start here’s some info that might be relevant idk: i have mods cc and expansion packs on the game, and my computer is a windows 10 pc.

sims 4 game + computer had been working fine for ages, then suddenly my computer started to get slow and sims slowed down with it. it got to the point where it was so laggy i couldn’t even play it, so i cleared the RAM and storage and my computer software itself started working perfectly again, but when i tried to play sims, everything was fine (CAS, manage worlds etc.) but when i actually started playing a household the menu bar (or control panel, idk what it’s called lol) has just disappeared. i also cant go on build mode and when i click on any of the buttons on the top right corner e.g. the 3 dots, it simply just doesn’t do anything. i literally cant play the game right now and it’s really frustrating. ive tried rebooting the game several times, tried restarting my computer, tried “repairing” the game on origin, tried escaping the game and going back onto it.. nothing works. please please helpppp i want to play the sims again

7 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @emmalouisehill  That sounds like one of the side effects of an outdated version of the UI Cheats mod.  If you have it, please remove it, delete localthumbcache.package as well (also in your Sims 4 folder in Documents\Electronic Arts), and see whether the game works normally.  If it doesn't, remove your entire Mods folder, delete localthumbcache again, and test.  You don't need to save your progress, so don't worry about any missing objects warning you see.

    If this doesn't help either, please move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just start a new save and see whether Build/Buy works normally.

  • fmaringa2010's avatar
    fmaringa2010
    3 years ago

    I've tried doing that multiple times and my game still is the same the control panel build and buy and still very glitched out and its really irritating please help idk what to do anymore all I wanna do is play the sims pleae help. 

  • Smaria21's avatar
    Smaria21
    3 years ago

    Hey have you resolved this issue ? As I am having the same issue now please I need help😂

  • EliiFreeman's avatar
    EliiFreeman
    Seasoned Newcomer
    3 years ago

    Hi, 

    I, too, hope someone can give an update because I have the same issue at the moment. 

  • SheriGR's avatar
    SheriGR
    Hero
    3 years ago

    @EliiFreeman  Please try removing your Mods/CC, plus the localthumbcache.package file, then see if the issue is gone. Directions in spoiler tag below.

    There is a list of known broken Mods at this link:
    https://forums.thesims.com/en_US/discussion/1006205/broken-updated-mods-cc-jan-31-2023-patch/p1

    Spoiler

    Try moving the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue, then remove or add updated version(s) of the Mod/CC causing the issue.

     @theraccoonweeb Please read the information here (directions for testing the Mods, etc.), plus please read the posts that follow this one, because there are a couple of Mods others have already found that caused similar issues.

  • brooklynballard's avatar
    brooklynballard
    3 years ago

    hi,i need help with this icon issue, i dont have the ui cheats so im thinking its a mod or cc i downloaded. It only came up today when i downloaded some cc, i removed them after but still nothing changed.