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Wipplog's avatar
Wipplog
Seasoned Newcomer
12 months ago

Can’t access City Living

I’ve just updated my game, and all content from city living is gone. I play on PS5, have no mods or anything. The game crashed as I was playing it, closed the game down, and it says unable to access content, it says on the sims app I own the content, but my ps says I have to repurchase it!

8 Replies

  • Hi I just had the same exact issue. My account has it installed but ps says I have to repurchase it.
    have you resolved the issue if so could you please tell me what you did

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey everyone,

    If you're were previously accessing City Living through PlayStation+ this is intended. 

    The City Living DLC was removed from PlayStation+ and Island Living was added instead. 

    If you don't own City Living, you'll need to purchase it fully to continue playing with that content. 

  • IICarlosII's avatar
    IICarlosII
    Seasoned Newcomer
    8 months ago

    How do I purchase it if PlayStation already says I have it

  • Crazycowlll12's avatar
    Crazycowlll12
    Rising Newcomer
    6 months ago

    I did purchase it and now it’s not available I want a refund I spend $39.99 on that crap and now if I open any one my saved sims families all the data will crash and the city living is deleted everything I worked so hard on 

  • Crazycowlll12's avatar
    Crazycowlll12
    Rising Newcomer
    6 months ago

    Thank you mee tooo I spent $40 on city living and can’t access the game all cus they swapped it with island that’s there fault I want a refund 

  • Also having this issue on my PS5. I’m not really looking to pay ANOTHER $50 on a pack that even the game itself says I “already own”. 

    Really hoping to see this addressed in the next update, or even sooner. 

  • TheGoatmacdaddy's avatar
    TheGoatmacdaddy
    Rising Newcomer
    6 months ago

    My account shows that I did purchase it and it won’t give me the option to actually purchase now that it is no longer available on PlayStation Plus. How do I resolve this so I can actually purchase the expansion pack? 

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